"And assistance doesn’t only need to be fast — it also needs to be direct and personal. The survey revealed that 69% of consumers are more likely to be loyal to a brand that provides live, human assistance at critical moments, and 82% say their perception of a brand improves when live chat is available."
I dunno, this may be the most bonkers skate video you’ve ever seen. It starts a bit slow but stick with it: Bob Burnquist shows us what he can do on his backyard MegaRamp.
This video is also a fantastic demonstration of the principle of Chekhov’s helicopter, which states that if you see a helicopter sitting next to a MegaRamp in the first two minutes of a skate video, a skater must absolutely drop in to the MegaRamp from the helicopter in the last part of the video. (thx, dusty)